Job Title: Part-Time IT Support & Digital Media Tech

Salary range: $18-25

Department: Administration

Hours: Non-Exempt

Job Description:

Position Summary

The Part-Time IT Support & Digital Media Tech provides day-to-day technology support while also helping maintain the organization's website and social media presence. This position combines basic IT troubleshooting with website administration, digital content management, social media coordination, and online communications.

The ideal candidate is comfortable working with technology, has strong attention to detail, and can communicate clearly with both technical and non-technical users.

Key Responsibilities

IT Support

• Provide basic technical support to staff for computers, printers, mobile devices, software, email, and internet connectivity.
• Troubleshoot common hardware, software, and networking issues.
• Set up and maintain computers, user accounts, applications, and other technology equipment.
• Assist with software updates, backups, cybersecurity practices, and password/access management.
• Maintain basic documentation of IT equipment, systems, accounts, and procedures.

Website Management, Social Media & Digital Content

• Make routine edits using the organization's website/CMS platform.
• Check website pages and links for accuracy and functionality.
• Upload and optimize images, PDFs, and other digital content.
• Help improve website organization, usability, and appearance.

• Manage and maintain the organization's social media accounts.
• Create, schedule, and publish posts across appropriate social media platforms.
• Coordinate social media content with events, programs, news, and organizational activities.

Qualifications

• Experience with computers, websites, social media, and common business software.
• Familiarity with social media platforms such as Facebook, Instagram, and YouTube.
• Basic knowledge of Microsoft Office, Google Workspace, & Windows Operating Systems.
• Strong written communication and proofreading skills.
• Basic graphic design or photo/video editing skills are preferred.
• Strong troubleshooting, organization, and time-management skills.